If the problem persists after trying the following, contact your Agilent field service engineer or representative.
Error Message |
Instrument action and status LED |
Explanation |
Remedy |
N/A |
Yellow |
A polychromator purge may be in progress. |
Wait for the 5 minute purge to finish. To avoid having to wait for the purge, leave the instrument and gas on when not in use. |
24V supply exceeds over-limit threshold 24V supply exceeds under-limit threshold |
N/A |
The Control PCA (board) has reported an error with the 24V supply from the mains power module. The instrument operation has become unstable. |
Restart the instrument from the front power button. |
15V supply exceeds over-limit threshold 15V supply exceeds under-limit threshold 5V supply exceeds over-limit threshold 5V supply exceeds under-limit threshold 3.3V supply exceeds over-limit threshold 3.3V supply exceeds under-limit threshold -15V supply exceeds over-limit threshold -15V supply exceeds under-limit threshold -19V supply exceeds over-limit threshold -19V supply exceeds under-limit threshold 15V switchable supply exceeds over-limit threshold 15V switchable supply exceeds under-limit threshold -15V switchable supply exceeds over-limit threshold -15V switchable supply exceeds under-limit threshold |
N/A |
The Camera PCA (board) has reported an error with a power supply voltage generated on the Camera Control PCA. The instrument operation has become unstable. |
Restart the instrument from the front power button. |
Peltier fault |
LED is red. |
"The CCD Peltier temperature drifted outside the control range. The instrument operation has become unstable. |
Restart the instrument from the front power button. |
There is a problem with the cooling water supply. |
Verify the water supply is operating correctly. Check for leaks at the fittings. Check for kinks in the tubing. Consult the documentation supplied with the chiller for information. |
||
Shutter fault |
|
A fault has been reported by the shutter solenoid driver hardware. The instrument operation has become unstable, power cycle instrument from front power switch. |
Restart the instrument from the front power button. |
CCD peltier current (%.2f A) exceeds allowed limit (%.2f A) |
LED is red. |
The CCD Peltier current reached the maximum current permissible. The instrument operation has become unstable. |
Restart the instrument from the front power button. |
There is a problem with the cooling water supply. |
Verify the water supply is operating correctly. Check for leaks at the fittings. Check for kinks in the tubing. Consult the documentation supplied with the chiller for information. |
||
CCD peltier drive voltage (%.2f V) exceeds allowed limit (%.2f V) |
LED is red. |
The CCD Peltier drive voltage reached the maximum voltage permissible. The instrument operation has become unstable. |
Restart the instrument from the front power button. |
There is a problem with the cooling water supply. |
Verify the water supply is operating correctly. Check for leaks at the fittings. Check for kinks in the tubing. Consult the documentation supplied with the chiller for information. |
||
CCD peltier regulated voltage (%.2f V) exceeds allowed limit (%.2f V) |
LED is red. |
The CCD Peltier regulated drive voltage reached the maximum voltage permissible. The instrument operation has become unstable. |
Restart the instrument from the front power button. |
There is a problem with the cooling water supply. |
Verify the water supply is operating correctly. Check for leaks at the fittings. Check for kinks in the tubing. Consult the documentation supplied with the chiller for information. |
||
CCD peltier current exceeded high limit (%.2f A) for %u ms |
LED is red. |
The CCD Peltier current reached the
maximum current permissible for the defined time period. The instrument operation has become unstable. |
Restart the instrument from the front power button. |
There is a problem with the cooling water supply. |
Verify the water supply is operating correctly. Check for leaks at the fittings. Check for kinks in the tubing. Consult the documentation supplied with the chiller for information. |
||
CCD peltier regulated voltage exceeded high limit (%.2f V) for %u ms |
LED is red. |
The CCD Peltier voltage reached the
maximum voltage permissible for the defined time period. The instrument operation has become unstable. |
Restart the instrument from the front power button. |
There is a problem with the cooling water supply. |
Verify the water supply is operating correctly. Check for leaks at the fittings. Check for kinks in the tubing. Consult the documentation supplied with the chiller for information. |
||
CCD peltier temperature not reached %d mC in %u ms |
LED is red. |
The CCD Peltier system did not cool within the expected time period. The instrument operation has become unstable. |
Restart the instrument from the front power button. |
There is a problem with the cooling water supply. |
Verify the water supply is operating correctly. Check for leaks at the fittings. Check for kinks in the tubing. Consult the documentation supplied with the chiller for information. |
||
CCD peltier temperature has deviated from set-point (%d C) |
LED is red. |
The CCD Peltier system failed to maintain the desired temperature. The instrument operation has become unstable. |
Restart the instrument from the front power button. |
There is a problem with the cooling water supply. |
Verify the water supply is operating correctly. Check for leaks at the fittings. Check for kinks in the tubing. Consult the documentation supplied with the chiller for information. |
||
Error queue is full Checksum failed with length %u and checksum %u SLIP Manager timeout waiting to received a packet The watchdog caused the processor to reset (%d time) |
|
There is an error with the Camera Control PCA (board). The instrument operation has become unstable. |
Restart the instrument from the front power button. |