Camera

If the problem persists after trying the following, contact your Agilent field service engineer or representative.

Possible Error Messages

Error Message

Instrument action and status LED

Explanation

Remedy

N/A

Yellow

A polychromator purge may be in progress.

Wait for the 5 minute purge to finish.

To avoid having to wait for the purge, leave the instrument and gas on when not in use.

24V supply exceeds over-limit threshold

24V supply exceeds under-limit threshold

N/A

The Control PCA (board) has reported an error with the 24V supply from the mains power module.

The instrument operation has become unstable.

Restart the instrument from the front power button.

15V supply exceeds over-limit threshold

15V supply exceeds under-limit threshold

5V supply exceeds over-limit threshold

5V supply exceeds under-limit threshold

3.3V supply exceeds over-limit threshold

3.3V supply exceeds under-limit threshold

-15V supply exceeds over-limit threshold

-15V supply exceeds under-limit threshold

-19V supply exceeds over-limit threshold

-19V supply exceeds under-limit threshold

15V switchable supply exceeds over-limit threshold

15V switchable supply exceeds under-limit threshold

-15V switchable supply exceeds over-limit threshold

-15V switchable supply exceeds under-limit threshold

N/A

The Camera PCA (board) has reported an error with a power supply voltage generated on the Camera Control PCA.

The instrument operation has become unstable.

Restart the instrument from the front power button.

Peltier fault

LED is red.

"The CCD Peltier temperature drifted outside the control range.

The instrument operation has become unstable.

Restart the instrument from the front power button.

There is a problem with the cooling water supply.

Verify the water supply is operating correctly.

Check for leaks at the fittings.

Check for kinks in the tubing.

Consult the documentation supplied with the chiller for information.

Shutter fault

 

A fault has been reported by the shutter solenoid driver hardware.

The instrument operation has become unstable, power cycle instrument from front power switch.

Restart the instrument from the front power button.

CCD peltier current (%.2f A) exceeds allowed limit (%.2f A)

LED is red.

The CCD Peltier current reached the maximum current permissible.

The instrument operation has become unstable.

Restart the instrument from the front power button.

There is a problem with the cooling water supply.

Verify the water supply is operating correctly.

Check for leaks at the fittings.

Check for kinks in the tubing.

Consult the documentation supplied with the chiller for information.

CCD peltier drive voltage (%.2f V) exceeds allowed limit (%.2f V)

LED is red.

The CCD Peltier drive voltage reached the maximum voltage permissible.

The instrument operation has become unstable.

Restart the instrument from the front power button.

There is a problem with the cooling water supply.

Verify the water supply is operating correctly.

Check for leaks at the fittings.

Check for kinks in the tubing.

Consult the documentation supplied with the chiller for information.

CCD peltier regulated voltage (%.2f V) exceeds allowed limit (%.2f V)

LED is red.

The CCD Peltier regulated drive voltage reached the maximum voltage permissible.

The instrument operation has become unstable.

Restart the instrument from the front power button.

There is a problem with the cooling water supply.

Verify the water supply is operating correctly.

Check for leaks at the fittings.

Check for kinks in the tubing.

Consult the documentation supplied with the chiller for information.

CCD peltier current exceeded high limit (%.2f A) for %u ms

LED is red.

The CCD Peltier current reached the maximum current permissible for the defined time period.
This may indicate thermal runaway.

The instrument operation has become unstable.

Restart the instrument from the front power button.

There is a problem with the cooling water supply.

Verify the water supply is operating correctly.

Check for leaks at the fittings.

Check for kinks in the tubing.

Consult the documentation supplied with the chiller for information.

CCD peltier regulated voltage exceeded high limit (%.2f V) for %u ms

LED is red.

The CCD Peltier voltage reached the maximum voltage permissible for the defined time period.
This may indicate thermal runaway.

The instrument operation has become unstable.

Restart the instrument from the front power button.

There is a problem with the cooling water supply.

Verify the water supply is operating correctly.

Check for leaks at the fittings.

Check for kinks in the tubing.

Consult the documentation supplied with the chiller for information.

CCD peltier temperature not reached %d mC in %u ms

LED is red.

The CCD Peltier system did not cool within the expected time period.

The instrument operation has become unstable.

Restart the instrument from the front power button.

There is a problem with the cooling water supply.

Verify the water supply is operating correctly.

Check for leaks at the fittings.

Check for kinks in the tubing.

Consult the documentation supplied with the chiller for information.

CCD peltier temperature has deviated from set-point (%d C)

LED is red.

The CCD Peltier system failed to maintain the desired temperature.

The instrument operation has become unstable.

Restart the instrument from the front power button.

There is a problem with the cooling water supply.

Verify the water supply is operating correctly.

Check for leaks at the fittings.

Check for kinks in the tubing.

Consult the documentation supplied with the chiller for information.

Error queue is full

Checksum failed with length %u and checksum %u

SLIP Manager timeout waiting to received a packet

The watchdog caused the processor to reset (%d time)

 

There is an error with the Camera Control PCA (board).

The instrument operation has become unstable.

Restart the instrument from the front power button.