If an overload condition is detected, ignition of the plasma will be inhibited or, if the plasma is already running, the RF power is shut down and the plasma is extinguished.
If the problem persists after trying the following, contact your Agilent field service engineer or representative.
Error Message |
Instrument action and status LED |
Explanation |
Remedy |
Mains input frequency over-limit threshold |
N/A |
The mains power supply frequency has exceeded the maximum permissible. The mains power connected to the instrument does not meet the required 50 or 60Hz. |
Contact an electrician. |
There was a major disturbance with the mains connected to the instrument. |
Check that the power cord is connected. Check that there is power from the wall outlet. |
||
Mains input frequency under-limit threshold |
N/A |
The mains power supply frequency was less than the minimum permissible. The mains power connected to the instrument does not meet the required 50 or 60Hz. |
Contact an electrician. |
There was a major disturbance with the mains connected to the instrument. |
Check that the power cord is connected. Check that there is power from the wall outlet. |
||
Mains input voltage over-limit threshold |
Plasma turned off. |
The mains power supply voltage has exceeded the maximum permissible. The mains power connected to the instrument does not meet the required 200-240VAC. |
Contact an electrician. |
There was a major disturbance with the mains connected to the instrument. |
Check that the power cord is connected. Check that there is power from the wall outlet. |
||
Mains input voltage under-limit threshold |
Plasma turned off. |
"The mains power supply voltage was less than the minimum permissible. The mains power connected to the instrument does not meet the required 200-240VAC. |
Contact an electrician. |
There was a major disturbance with the mains connected to the instrument. |
Check that the power cord is connected. Check that there is power from the wall outlet. |
||
+24 V supply voltage over threshold +24 V supply voltage under threshold |
N/A |
"The mains power module 24V
power supply has exceeded the maximum permissible or was less
than the minimum permissible. The instrument operation has become unstable. |
Restart the instrument from the front power button. |
5V supply exceeds over-limit threshold 5V supply exceeds under-limit threshold 3.3V supply exceeds over-limit threshold 3.3V supply exceeds under-limit threshold |
N/A |
The mains power module has reported an error with a power supply voltage generated within the mains power module. The instrument operation has become unstable. |
Restart the instrument from the front power button. |
Voltage reference exceeds over-limit threshold Voltage reference exceeds under-limit threshold |
Analysis is stopped. |
The mains power module has reported an error with the reference voltage, used for the polychromator temperature sensors. The instrument operation has become unstable. |
Restart the instrument from the front power button. |
Instrument current exceeds over-limit threshold |
Instrument is shutdown. |
The instrument excluding RF power supply has exceeded maximum supply current permissible. |
Contact your Agilent field service engineer or representative. |
Thermal stabilizer current exceeds over-limit threshold |
|
The pre-optics thermal stabilizer has exceeded the maximum current permissible. The instrument operation has become unstable. |
Restart the instrument from the front power button. |
Polychromator temperature exceeds over-limit threshold |
Switch off polychromator heating. |
The polychromator casting has exceeded the maximum temperature permissible. The instrument operation has become unstable. |
Restart the instrument from the front power button. |
The room temperature is outside of the permissible range. |
Consult the ICP-OES Site Prep Guide for environmental and temperature requirements. |
||
The cooling air supply duct to the instrument is blocked. |
Remove any blockages. |
||
The exhaust extraction is not operating or faulty. |
Remove any blockages. Consult the documentation that came with the exhaust extraction system for more information. |
||
Suspected polychromator temperature sensor open circuit |
Switch off polychromator heating. |
The temperature sensor on the polychromator casting has been detected as open circuit. |
Contact your Agilent field service engineer or representative. |
Suspected polychromator temperature sensor short circuit |
Switch off polychromator heating. |
The temperature sensor on the polychromator casting has been detected as short circuit. |
Contact your Agilent field service engineer or representative. |
Heater temperature exceeds over-limit threshold |
Switch off power to heater pads. |
The polychromator outer box has exceeded the maximum temperature permissible. The instrument operation has become unstable. |
Restart the instrument from the front power button. |
The room temperature is outside of the permissible range. |
Consult the ICP-OES Site Prep Guide for environmental and temperature requirements. |
||
The cooling air supply duct to the instrument is blocked. |
Remove any blockages. |
||
The exhaust extraction is not operating or faulty. |
Remove any blockages. Consult the documentation that came with the exhaust extraction system for more information. |
||
Suspected heater temperature sensor open circuit |
|
The temperature sensor on the polychromator outer box has been detected as open circuit. |
Contact your Agilent field service engineer or representative. |
Suspected heater temperature sensor short circuit |
|
The temperature sensor on the polychromator outer box has been detected as short circuit. |
Contact your Agilent field service engineer or representative. |
Thermal stabilizer temperature exceeds over-limit threshold |
Continue to run thermal stabilizer. Allow ignition. Prevent worksheet runs. |
The pre optics thermal stabilizer is unable to maintain the set temperature. The instrument operation has become unstable. |
Restart the instrument from the front power button. |
The room temperature is outside of the permissible range. |
Consult the ICP-OES Site Prep Guide for environmental and temperature requirements. |
||
The cooling air supply duct to the instrument is blocked. |
Remove any blockages. |
||
The exhaust extraction is not operating or faulty. |
Remove any blockages. Consult the documentation that came with the exhaust extraction system for more information. |
||
Suspected thermal stabilizer temperature sensor open circuit |
Continue to run thermal stabilizer. Allow ignition. Prevent worksheet runs. |
The temperature sensor on the pre optics thermal stabilizer has been detected as open circuit. |
Contact your Agilent field service engineer or representative. |
Suspected thermal stabilizer temperature sensor short circuit |
Continue to run thermal stabilizer. Allow ignition. Prevent worksheet runs. |
"The temperature sensor on the pre optics thermal stabilizer has been detected as short circuit. |
Contact your Agilent field service engineer or representative. |
Local temperature exceeds over-limit threshold |
Instrument is shutdown. |
The
mains power module has exceeded the maximum temperature permissible. |
Allow the instrument to cool for 10 minutes with power off and retry. |
The cooling air supply duct to the instrument is blocked. |
Remove any blockages. |
||
Local temperature exceeds under-limit threshold |
N/A |
The mains power module is below the minimum temperature permissible. Check the room air temperature is within the permissible range. |
Consult the ICP-OES Site Prep Guide for environmental and temperature requirements. |
Suspected instrument short circuit (%u mA > %u mA) |
|
The instrument has switched on the mains relay for polychromator heaters and blower without activating these devices and the mains current has exceeded the maximum threshold. |
Restart the instrument from the left side power switch. |
Excessive Instrument leakage current (%u mA > %u mA) |
|
The instrument mains current has exceeded the maximum threshold in a quiescent state. |
Restart the instrument from the left side power switch. |
Suspected heater pad 1 short circuit (%u mA > %u mA) |
|
An open circuit has been detected on the heater pads for the polychromator outer box. |
Contact your Agilent field service engineer or representative. |
Suspected heater pad 1 open circuit (%u mA < %u mA) |
|
A short circuit has been detected on the heater pads for the polychromator outer box. |
Contact your Agilent field service engineer or representative. |
Suspected blower short circuit (%u mA > %u mA) |
|
A power on check of the instrument cooling fan at 100% drive indicates an excessive current drawn or short circuit. |
Restart the instrument from the left side power switch. |
Suspected blower open circuit (%u mA < %u mA) |
|
A power on check of the instrument cooling fan at 100% drive indicates a low current draw or open circuit. |
Restart the instrument from the left side power switch. |
Failed to trim voltage reference (%u mV < %u mV) |
|
A reference voltage used within the mains power module is outside of specification. |
Restart the instrument from the left side power switch. |
Failed to trim voltage reference (%u mV > %u mV) |
|
A reference voltage used within the mains power module is outside of specification. |
Restart the instrument from the left side power switch. |
Mains control PCA error overflow. Flash initialisation checksum failed. Timeout in SLIP communications. Hardware watch dog reset triggered. |
|
There is an error with the mains control module. The instrument operation has become unstable. |
Restart the instrument from the front power button. |