Plasma

Error Message

Instrument action and status LED

Explanation

Remedy

Plasma extinguished due to chassis alarms (State %u)

N/A

The plasma was extinguished due to an alarm relating to cooling water.

The cooling water supply is not switched on.

Consult the documentation supplied with the chiller for information.

The water supply delivery pressure is not within the required range.

Check the fittings for leaks.

Consult the documentation supplied with the chiller for information.

The inlet and outlet water hoses are connected in reverse.

Connect the water hoses correctly.

There is a problem with the inlet water temperature.

Consult the documentation supplied with the chiller for information.

The water inlet filter on the instrument is blocked.

Clean the water filter.

Plasma extinguished due to gas alarms (State %u)

N/A

The plasma was extinguished due to an alarm relating to gas flows.

The instrument operation has become unstable.

Restart the instrument from the front power button.

The gas supply is not turned on.

Check the fittings for leaks.

Turn on the gas supply.

The gas supply pressure is not within the required range.

Check the fittings for leaks.

Adjust the gas pressures to the ranges indicated in the ICP-OES Site Prep Guide or on the right side of the instrument.

Plasma extinguished due to mains alarms (State %u)

N/A

The plasma was extinguished due to an alarm or lost communications with the Main Power Module.

Restart the instrument from the front power button.

Restart the instrument from the left side power switch.

Plasma extinguished due to SSRF alarms (State %u)

N/A

The plasma was extinguished due to alarms reported by or communication lost with SSRF control PCA (board).

The instrument operation has become unstable.

Restart the instrument from the front power button.

Plasma extinguished due to open hardware interlocks (State %u)

Plasma turned off.

LED is red.

The plasma was extinguished due hardware interlocks being triggered.

The interlock switches did not actuate correctly.

The plasma compartment door is not fully closed.

Fully open the plasma compartment door and then close.

Torch loader handle is not fully back in closed position.

Fully open the torch loader handle and then close.

Plasma extinguished due to water flow issue (State %u)

N/A

The plasma was extinguished due to an error with the water flow.

Refer to the Error log for specific water error messages for troubleshooting advice.

Fault returned for gas channel state (State %u)

N/A

The plasma was extinguished due to an error with gas flows.

Refer to the Error log for specific gas error messages for troubleshooting advice.

Timeout in plasma controller state operations (State %u)

LED is red.

During plasma ignition a condition required has not been met, and plasma ignition aborted.

Retry plasma ignition.

Refer to the Error log for other plasma errors.

Received completion code %u to response to command %u

N/A

An error was returned from internal communications with P500 processes when attempting to perform plasma ignition.

Retry plasma ignition.

Failed to stabilize gas flow for plasma operations

N/A

A gas flow channel has reported an error during plasma stabilization operations. The gas flow has not been able to stabilize within the time limit.

Refer to the Error log for specific gas error messages for troubleshooting advice.

Communications error received while setting plasma channel gas flow (%.2f LPM)

N/A

An error was returned from internal communications with P500 gas controller process and/or gas control PCA when attempting to set plasma channel gas flow during plasma stabilization operations.

Retry operation.

Refer to the Error log for specific gas error messages for troubleshooting advice.

The instrument operation has become unstable

Restart the instrument from the front power button.

Communications error received while setting auxiliary channel gas flow (%.2f LPM)

N/A

An error was returned from internal communications with P500 gas controller process and/or gas control PCA when attempting to set auxiliary channel gas flow during plasma stabilization operations.

Retry operation.

Refer to the Error log for specific gas error messages for troubleshooting advice.

The instrument operation has become unstable.

Restart the instrument from the front power button.

Communications error received while setting nebulizer channel gas flow (%.2f LPM)

N/A

An error was returned from internal communications with P500 gas controller process and/or gas control PCA when attempting to set nebulizer channel gas flow during plasma stabilization operations.

Retry operation.

Refer to the Error log for specific gas error messages for troubleshooting advice.

The instrument operation has become unstable.

Restart the instrument from the front power button.

Communications error received while setting oxygen channel gas flow (%.2f LPM)

N/A

An error was returned from internal communications with P500 gas controller process and/or gas control PCA when attempting to set oxygen injection channel gas flow during plasma stabilization operations.

Retry operation.

Refer to the Error log for specific gas error messages for troubleshooting advice.

The instrument operation has become unstable.

Restart the instrument from the front power button.

Communications error received while setting make-up channel gas flow (%.2f LPM)

N/A

An error was returned from internal communications with P500 gas controller process and/or gas control PCA when attempting to set make-up channel gas flow during plasma stabilization operations.

Retry operation.

Refer to the Error log for specific gas error messages for troubleshooting advice.

The instrument operation has become unstable.

Restart the instrument from the front power button.

Communications error received while setting cone purge gas flow

N/A

"An error was returned from internal communications with P500 gas controller process and/or gas control PCA when attempting to set cone purge gas flow during plasma stabilization operations.

Retry operation.

Refer to the Error log for specific gas error messages for troubleshooting advice.

The instrument operation has become unstable.

Restart the instrument from the front power button.

Communications error received while setting RF operation mode (Mode %u)

N/A

An error was returned from internal communications with P500 RF controller process and/or RF control PCA when attempting to set operation state during plasma stabilization operations.

Retry operation.

Refer to the Error log for specific RF error messages for troubleshooting advice.

The instrument operation has become unstable.

Restart the instrument from the front power button.

Communications error received while setting RF target power

N/A

"An error was returned from internal communications with P500 RF controller process and/or RF control PCA when attempting to set target plasma power during plasma stabilization operations.

Retry operation.

Refer to the Error log for specific RF error messages for troubleshooting advice.

The instrument operation has become unstable.

Restart the instrument from the front power button.

Communications error received while setting pump speed (%.1f RPM)

N/A

An error was returned from internal communications with P500 pump controller process and/or pump control PCA when attempting to set peristaltic pump speed during plasma stabilization operations.

Retry operation.

Refer to the Error log for specific pump error messages for troubleshooting advice.

The instrument operation has become unstable.

Restart the instrument from the front power button.

Communications error received while setting water cooling operations

N/A

An error was returned from internal communications with P500 chassis controller when attempting to enable RF water flow during plasma stabilization operations.

Retry operation.

Refer to the Error log for specific water error messages for troubleshooting advice.

The instrument operation has become unstable.

Restart the instrument from the front power button.

Communications error received while setting mains blower power percentage (%.1f%%)

N/A

"An error was returned from internal communications with P500 mains controller process and/or mains control PCA when attempting to set blower speed during plasma stabilization operations.

Retry operation.

Refer to the Error log for specific RF error messages for troubleshooting advice.

The instrument operation has become unstable.

Restart the instrument from the front power button.

Communications error received while setting RF operation mode (Mode %u)

N/A

An error was returned from internal communications with P500 RF controller process and/or RF control PCA when attempting to set target plasma power during plasma stabilization operations.

Retry operation.

Refer to the Error log for specific RF error messages for troubleshooting advice.

The instrument operation has become unstable.

Restart the instrument from the front power button.

Communications error received while setting RF operation mode (Mode %u)

N/A

An error was returned from internal communications with P500 RF controller process and/or RF control PCA when attempting to set operation state during ignition operations.

Retry operation.

Refer to the Error log for specific RF error messages for troubleshooting advice.

The instrument operation has become unstable

Restart the instrument from the front power button.

Gas channel flows not trending towards required set-points during ignition ramp-up

Plasma ignition aborted

LED is red.

The instrument was unable to ramp gas flows correctly during ignition sequence.

Verify gases are turned on and supply pressure set correctly.

There is a problem with the torch.

Check for any blockages and correct assembly.

There is a problem with gas tubing for leaks, kinks or blockages.

Check for damaged or kinked gas supply tubing.

There is a fault with the plasma gas module.

Refer to the gas module troubleshooting advice.

RF PCA failed to sustain plasma, oscillator exited running state

N/A

The RF System has reported an error. The RF control PCA (board) unexpectedly transitioned from running state.

Retry operation.

Refer to the Error log for specific RF error messages for troubleshooting advice.

The instrument operation has become unstable.

Restart the instrument from the front power button.

Received completion code %u in response to command %u

N/A

Received error response from P500 gas controller when attempting to perform gas zeroing operation.

Retry operation.

Refer to the Error log for specific gas error messages for troubleshooting advice.

The instrument operation has become unstable.

Restart the instrument from the front power button.

Lost SLIP communications with RF control PCA

Plasma turned off.

LED is red.

The instrument controller unexpectedly lost communications with the RF Control PCA (board).

Retry operation.

The instrument operation has become unstable.

Restart the instrument from the front power button.

Error setting RF operation mode (Mode %u)

Plasma turned off.

LED is red.

An error was returned when attempting to communicate with the RF Control PCA (board).

Retry operation.

The instrument operation has become unstable.

Restart the instrument from the front power button.

Error setting RF coil target power (%.3f)

Plasma turned off.

LED is red.

"An error was returned when attempting to set a plasma power.

Retry operation.

The instrument operation has become unstable.

Restart the instrument from the front power button.