Calibration Failure

There are a number of reasons why your calibration may fail. The following is a list of common problem areas to check if you encounter problems with your calibrations. If you still encounter difficulties, please contact your local Agilent field service engineer.

The actions you take will depend upon whether the calibration tests start, whether all of the lines in your calibration have failed, or whether you experience difficulties with only some lines.

These troubleshooting suggestions are listed in order of the most common to least common. It is suggested that you work through this list in the order in which they are outlined.

When the Instrument or Detector Calibration won't Start

Below is a list of possible causes why the calibration tests won't start.

Instrument calibration

Detector calibration

  • Peltier is cooling - wait for the Peltier to come to temperature
  • Water chiller is not turned on
  • Instrument is busy - wait for the ICP-OES to complete the current task
  • Plasma is turned on. The plasma must be turned off for this calibration procedure.
  • Existing faults

When All Your Wavelengths Fail

If you are using a new method:

  • Check the uptake delay time
    Ensure that enough time is allowed for introduction of the solution to the spray chamber before readings are made. The uptake delay time will need to be increased when the uptake tubing is lengthened, which will occur if you are using the autosampler, or if the pump rate is decreased. Using of the fast pump option will decrease the time required for the sample uptake delay. The sample uptake delay time and fast pump options are set on the Conditions page.
  • Check the replicate read time
    Analytical signals are generally improved when you use a larger number of long replicates. This is particularly important when measuring at very low levels. The replicate read time is set in the 'Sample introduction settings' section on the Conditions page.

If you are using a new or existing method:

  • Check that the right analytical standards are being measured.
    Sometimes the wrong analytical standards are used, resulting in a calibration failure.
  • Check the sample and drain tubing for wear
    A failure of the pump drain tube may indicate that the solution in the spray chamber is not being removed effectively, which will affect the results of subsequent samples. Failure of the sample tube will lead to ineffective introduction of sample into the spray chamber, while progressive failure will result in a lowering of signal intensities.
  • Check all hose connections
    A loose or detached gas or sample tube will usually cause the calibration to fail or the plasma to extinguish. Improperly connected sample inlet tubes may also interfere with the sample introduction process.
  • Check your solutions
    Ensure that your solutions were properly prepared and labeled. If the standards you prepare are unstable, you will need prepare fresh solutions regularly or add a stabilizer, if one is available. Be careful not to contaminate the standard of blank solutions. If you are in doubt as to the reliability of your solutions, you should always prepare fresh ones.
     
  • Check the torch injector tube
    Deposits in the injector tube (the innermost tube of the torch that carries the sample) may affect sample introduction to the plasma, or may interfere in subsequent analyses. Blockage of the injector tube should result in a decrease in signal intensities. Refer to the procedures for cleaning the torch for more information.
  • Check the torch quartz tube
    Deposits between the intermediate and outer tubes of the torch may block the flow of gas to the plasma, which will eventually extinguish the plasma altogether. Partial blockage in this area can also cause localized torch overheating. Refer to the procedures for cleaning the torch for more information.

When Some of Your Wavelengths Fail

If you are using a new method:

  • Check your standards
    Some elements are unstable or may be chemically incompatible with other elements you are using. You can change the details of your standards on the Standards page.
  • Check for spectral interferences
    The wavelengths you are using may be causing spectral interferences, which are affecting your results. Check the wavelength lines you are using, and change them if necessary. You can check spectral interferences in the Possible Interferences graph.
  • Check the calibration parameters
    Verify the values included in the calibration parameters meet your requirements. Ensure the limits set for the calibration are not unrealistic. These parameters include the correlation coefficient and whether you have selected linear or rational curve fitting. The calibration parameters are set on the Standards page.
     
  • Low UV failed
    Check that the snout purge (for radial measurements) and polychromator boost purge are on and that the instrument has had adequate purge time.

If you are using a new or existing method:

  • Check the blank
    Check your blank for possible contaminations. This is a common problem, particularly if you are using alkaline and alkaline earth metals. If you are in doubt as to the reliability of your blank, you should always prepare a fresh one.
  • Check the standard values
    Verify that the standard values entered on the Standards page reflect the values used in the analysis.
  • Check the correlation coefficient limit
    Use a reasonable correlation limit based on the accuracy required by your analysis and the accuracy of the preparation of your standard solutions. The correlation coefficient limit is set on the Standards page.
  • Check the wavelength selected
    Try selecting an analytical line appropriate to the concentration of the element under investigation. For example trace elemental analysis may require the most sensitive line to be selected, however the same element in high concentrations may require the selection of a less sensitive line. Calibration failure on a number of analytical lines for the same element either indicates a problem with the standards used or samples introduction system.
  • Check the method conditions
    Ensure the conditions used for analysis are suitable for the selected analytical lines. 
  • Check for nebulizer blockage
    Blockage of the nebulizer will cause a decrease in the intensity of the signal. Follow the nebulizer cleaning instruction to remove any blockage. It is recommended that samples containing solid particles are filtered before analysis or a digestion technique used to bring solid particles in to solution for analysis. Refer to the procedure on Cleaning the nebulizer for more information.
  • Check the spray chamber
    Contamination of the spray chamber by elements present at high levels may cause calibration failure. It is recommended the spray chamber and sample introduction system be meticulously cleaned particularly between measurements of an element in very high concentrations and samples with low levels of the same element. Refer to the procedure on Cleaning the spray chamber for more information.

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